The following statement explains what personal information we may obtain from you (the “User” or the “End User”) and how we use the personal information. By registering as a user of any services provided by Velsat Technology and VST Adavance Solutions through www.velsat.com.my website and by using the website in general, you are in agreement with these terms.
When you register for and use this site, the following types of personal information are gathered:
We receive and store any information that the customer enters on our Web Site or provides us in any other way. Such information may be procured, among other ways, when you register for an account, purchase a product or service from us, make a post on a discussion forum, request for information about our services, take part in a survey, enter a contest or sweepstake sponsored by us, submit a review, send us feedback, submit an affiliate agreement, send information or a product to another person, apply for a job vacancy, post a video or sign up for special offers from third parties through the Web Site.
Subject to the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If the mandatory information for a particular activity is not provided upon request, you will not be permitted to engage in that activity.
Our Website and/or our authorized Third Party Service Providers and Advertisers automatically collect certain information regarding Website users whenever you interact with us, through the use of electronic tools, such as Cookies. Some examples of such information collected are, the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Website, the Internet address of the Website from which you linked directly to the Website, the operating system you are using, the sections of the Web Site you visit, the Website pages accessed and information viewed, and the materials you post to or download from the Website.
To help us make e-mails more useful, we are duly notified when you open an e-mail from us, if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending duplicated or unnecessary messages to our customers.
We may use the information you provide to us or the information that we obtain:
A Cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.
Note that cookies do not contain confidential information such as your home address, telephone number or credit card details. Also note that we do not exchange cookies with third party websites or external data suppliers.
You can access all your personally identifiable information that we collect by logging into your password-protected Velsat account and selecting to update your ‘My Details’ We use this procedure to better safeguard your information. You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
Information about our customers is an essential part of our business. We are not in the business of selling this information to other parties. We share customer information based upon the guidelines below:
We may share some or all of information (other than credit card information – we do not store your credit card info) with companies whose products we are supplying to you. We may provide your information to third-party service providers who work on behalf of or with us to provide some of the services and features of the Website and to help us communicate with you. Examples of such services include sending email, analyzing data, providing marketing assistance, processing payments (including credit card payments), and providing customer service.
We may share your information if we believe in good faith and necessary that such disclosure is necessary for our Protection and the Protection of Others. We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website. We may disclose automatically obtained information with our Partners, Affiliates and Advertisers. For example, we may share aggregated demographic information with “Third Party Advertisers” or “Third Party Advertising Companies”. By use of the Website, you are consenting to us sharing your personal information under the circumstances described herein.
velsat.com.my and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimize, and serve ads based on your visit to velsat.com.my
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
This Web site contains links to other sites that are not owned or controlled by Velsat Technology. Please be aware that we, Velsat Technology are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.
We do not knowingly solicit information from or market to children under the age of 16. If you become aware of any data we have collected from children under age 16, please contact us using the contact information provided below.
You can contact us at our company office address:
No. 16, Lorong Sultan Suleiman 25 E / KU 18, Bandar Sultan Suleiman, 42000, Pelabuhan Klang, Selangor Darul Ehsan
We reply to all enquiries within 2 business days. Our office hours are 9am – 6pm.
You can contact our support and sales via our emails.