Privacy & Policy

Privacy & Policy

This Privacy Policy discloses the privacy practices for website (collectively, the “Website” is located at

The following statement explains what personal information we may obtain from you (the “User” or the “End User”) and how we use the personal information. By registering as a user of any services provided by Velsat Technology and VST Adavance Solutions through website and by using the website in general, you are in agreement with these terms.


What Personal Information Do we Gather From Customers?

When you register for and use this site, the following types of personal information are gathered:

1) Information Provided by the Customer :

We receive and store any information that the customer enters on our Web Site or provides us in any other way. Such information may be procured, among other ways, when you register for an account, purchase a product or service from us, make a post on a discussion forum, request for information about our services, take part in a survey, enter a contest or sweepstake sponsored by us, submit a review, send us feedback, submit an affiliate agreement, send information or a product to another person, apply for a job vacancy, post a video or sign up for special offers from third parties through the Web Site.

Subject to the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If the mandatory information for a particular activity is not provided upon request, you will not be permitted to engage in that activity.

2) Automatically Obtained Information :

Our Website and/or our authorized Third Party Service Providers and Advertisers automatically collect certain information regarding Website users whenever you interact with us, through the use of electronic tools, such as Cookies. Some examples of such information collected are, the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Website, the Internet address of the Website from which you linked directly to the Website, the operating system you are using, the sections of the Web Site you visit, the Website pages accessed and information viewed, and the materials you post to or download from the Website.

3) Email Communications :

To help us make e-mails more useful, we are duly notified when you open an e-mail from us, if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending duplicated or unnecessary messages to our customers.

How Do We Use Your Personal Information?

We may use the information you provide to us or the information that we obtain:

  1. To fulfill our agreement with you, provide products and services to you and to facilitate payment processes.
  2. To provide to companies and other organizations whose products we are providing to you e.g. home appliances, electronic goods.
  3. To analyze your Website use and shopping preferences in efforts to improve and personalize our marketing and promotional efforts and product and service offerings to you.
  4. To get in touch with you and to keep you informed of products and services including special offers, promotions, discounts, offers, competitions and so on from us, or our partners or advertisers.
  5. To enhance the operation of the Website, administer the Website, troubleshoot, analyze trends, gather general demographic data, and comply with relevant Malaysian law.
  6. To administer sweepstakes and contests.
  7. To tailor your experience with third parties.
  8. To share this information with our authorized Third Party Service Providers and Advertisers to measure the overall effectiveness of our content, online advertising campaigns and programming.
  9. To resolve disputes, troubleshoot, accomplish administrative tasks.
  10. To enforce our agreements with you, including our Website Terms of Use and this Privacy Policy, comply with applicable Malaysian law, and cooperate with law enforcement activities.
  11. To advertise online using Display Advertising and Remarketing with Google Analytics. You may opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Ad Preferences Manager.

How About Cookies?

A Cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. 

The Website uses cookies to help identify and track visitors, their usage of website, and their website access preferences. This information enables us to provide a more personalized experience for our customers. 

Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Velsat’s Websites, with the drawback that certain features of Velsat’s Websites may not function properly without the aid of cookies. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. 

Note that cookies do not contain confidential information such as your home address, telephone number or credit card details. Also note that we do not exchange cookies with third party websites or external data suppliers.

How you Can Access/Correct Your Information

You can access all your personally identifiable information that we collect by logging into your password-protected Velsat account and selecting to update your ‘My Details’ We use this procedure to better safeguard your information. You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows error. 

Disclosure Of Your Information

Information about our customers is an essential part of our business. We are not in the business of selling this information to other parties. We share customer information based upon the guidelines below:

We may share some or all of information (other than credit card information – we do not store your credit card info) with companies whose products we are supplying to you. We may provide your information to third-party service providers who work on behalf of or with us to provide some of the services and features of the Website and to help us communicate with you. Examples of such services include sending email, analyzing data, providing marketing assistance, processing payments (including credit card payments), and providing customer service.

In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal information may be among the assets transferred. You acknowledge that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer’s assets may continue to process your personal information as set forth in this Privacy Policy.

We may share your information if we believe in good faith and necessary that such disclosure is necessary for our Protection and the Protection of Others. We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website. We may disclose automatically obtained information with our Partners, Affiliates and Advertisers. For example, we may share aggregated demographic information with “Third Party Advertisers” or “Third Party Advertising Companies”. By use of the Website, you are consenting to us sharing your personal information under the circumstances described herein. and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimize, and serve ads based on your visit to

Security of your information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Links to other Sites

This Web site contains links to other sites that are not owned or controlled by Velsat Technology. Please be aware that we, Velsat Technology are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

Policy For Children

We do not knowingly solicit information from or market to children under the age of 16. If you become aware of any data we have collected from children under age 16, please contact us using the contact information provided below.

Rights of Privacy & Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. For more information please do not hesitate to send your questions using the contact information below.

Company Information

You can contact us at our company office address:

Velsat Technology Logo


No. 15, Lorong Sultan Suleiman 25D/KU 18, Bandar Sultan Suleiman, 42000, Pelabuhan Klang, Selangor Darul Ehsan
(+60)3-3179 0857

We reply to all enquiries within 2 business days. Our office hours are 9am – 6pm.

Email Department

You can contact our support and sales via our emails.